Corporate / Quality Management
RIXOS HOTELS QUALITY POLICY
With guests at the heart of everything we do, investigating their requests, expectations, needs and planning and delivering high-quality services accordingly, creating guests that are loyal to the Rixos brand while offering products and services compatible with food safety principles and thanks to these, creating measurable value to our guests, society and employees is exactly what underlies Rixos Hotels presence.
In line with our strategic human resources management, we deliver continuous training in order to ensure that Rixos Hotels employees are cognizant, actively engaged and to further enhance their personal development and competencies.
Making quality measurable means identifying targets by establishing connections between results so as to continuously improve the system and ensuring collaboration between management and employees.
As the Chairman, I fully support this quality policy that will enable Rixos Hotels to become the leader in the tourism industry through global brand recognition built on quality products and services and i cordially invite all employees to understand, share and implement this policy.
Chairman of the Board