Rixos Premium Dubrovnik

Great staff, room size, location, food & drinkso

The hotel is impressive with spectacular views that are simply mesmerising. The staff are so friendly and helpful and we felt at complete ease here.

We have just returned home from a weeks holiday at the Rixos in Dubrovnik. We are still missing this beautiful location, the hotel is perfectly placed. It has the most amazing views, to sit having lunch in the Lobby bar being looked after by the lovely Aman, who was so friendly, polite and extremely attentive, it’s a memory which will stay on for a long time. The hotel is exceptionally clean, the two ladies who made our room (1205) so beautiful every day, were always very polite, smiley, and worked really hard. Thank you so much. The food was exceptional (thank you to Remi the chef) the butter chicken and the black ink squid risotto were the best we’ve ever tasted. The Indian night we think was our favourite, but we loved the food every night, and there was so much choice. Our very grateful thanks also go to the lovely Ivana in the restaurant who helped us choose a wine to go with our meal. She persuaded us to try Croatian wines, we loved those and will definitely be ordering some. Ivanas skill and passion for wine shone through, we hope you recognise just what a star she is. We loved our chats, she made our stay very memorable, and another amazing ambassador for your hotel. Thank you also to the other Ivana who was on the restaurant reception, and always welcomed us with a friendly smile, also to Karlo from guest relations who oversees so much but still manages to make every guest feel welcome. It was a great pleasure to have a chat. More great ambassadors for your lovely hotel. Lastly we would like to mention the young man from the sports bar, we can’t remember his name but he’s young and Mexican. We had a lovely evening watching the football and chatting to him. He was extremely welcoming and looked after us very well. I wish more hotels had staff like the Rixos, I’ve picked out a few that stood out to us, but to be fair every single staff member was wonderful, I can’t praise them enough, they are a huge part of what makes this hotel special. Well done and we hope to return.