Rixos Premium Dubai JBR

Clean, well equipped room. Turn down service offered twice daily. Great staff, always great service wherever we went in the hotel. Food was brilliant. Great choice. Special mention to Tejas, who gave a us a taste of home cooking with additional Indian options to the menu. Cannot fault the hotel in any way.

We had a fantastic trip. Perfect location. Staff could not do enough for you. The pool staff are on top of their game, the service was brilliant. Food was fantastic. We will be booking again in the near future.

Dear Mr. Turgay, I hope this message finds you well. I am writing to extend my heartfelt congratulations on the exceptional team you lead. From the diligent bellmen and attentive doormen to the meticulous room housekeeping staff and welcoming receptionists, every member of your team exudes professionalism and dedication to providing outstanding service. With over four decades of experience in the hospitality industry and having collaborated with multinational companies across Europe, I can confidently say that encountering such a consistently high standard of service is a rare and commendable feat. As the CEO of a prominent hospitality group, overseeing prestigious establishments including a Four Seasons hotel, a luxury marina, a Nobu, a Beef Bar restaurant, and the leading beach operation in our country, I recognize the importance of exceptional service delivery. During my travels, I make it a point to evaluate the performance of staff, and I am pleased to share that your team surpassed all expectations. One individual, in particular, left a lasting impression: Mr. Mohamed Parvez at the concierge and a reception supervisor. This reception supervisor ( which I forgot his name ) his exceptional handling of a guest's unconventional request to purchase a bathrobe exemplifies the dedication and attentiveness of your team. Please extend my gratitude to him for going above and beyond to ensure guest satisfaction. While the hotel's amenities are satisfactory, it is undoubtedly your team's commitment to excellence that sets your establishment apart. I commend you and your staff for consistently exceeding standards and creating memorable experiences for guests. Once again, congratulations on fostering such an outstanding team. Your leadership and dedication are truly commendable. Warm regards, Penny Z. CEO, Astir Palace Greece

We spent five days at the hotel. The room was really nice with a beautiful view to the sea. Hotel and pool area were clean and nice. Food at the breakfast and dinner was really good.