Rixos The Palm Hotel & Suites

This was our first trip to Dubai and the Rixos the palm and I can honestly say this will not be our last. From the minute we arrived until the minute we left we were treated so well. The hotel is immaculate, clean and always smelling amazing. The food is top level and the staff I can’t compliment enough. They look after you so well, from the housekeeping who do a great job through to the restaurant, bar, reception and guest services who are always on hand to make your stay memorable and nothing is too much trouble. I would like to give an extra shout out to Arif Akon who works by the adult only pool area, he is amazing, so attentive and on the ball. He always goes the extra mile to make your stay as relaxing and stress free as possible and certainly provides the best first class service. As already mentioned the hotel is amazing and we will be retuning again, in fact after being back home for less than a week, we have already booked gain for next week. This says a lot as my partner and I generally never return to the same hotel twice, however this hotel and staff have gripped us and I can honestly say is our new favourite holiday destination. Thank you Rixos the palm hotel and team!

From the moment we arrived, we felt genuinely welcomed. The entire team is exceptionally well-trained, professional, and kind. A special thanks to Mr. Salman at reception, Mr. Madhu from housekeeping, as well as Chefs Mr. Cevdet Ozdemir and Mr. Ahmet, along with every other staff member who made our stay truly unforgettable. Not a single dish we tasted was anything less than amazing; every meal was prepared with such care and excellence. Their warmth, attentiveness, and positivity made us feel very special. Having experienced many hotels in Dubai, I can confidently say that no other service compares.

This was our 3rd visit to Rixos The Palm and our experience was as good as ever. We spent 10 days enjoying the hotel, the facilities and most of all the amazing service provided by all of the staff, who went out of their way to meet our every need - thank you.

Really nice! The kids loved the place and facilities. Loved the fact the swimming pool had different levels of depth as the one in belek didn't have this. My only one thing I would have preferred a pull out bed for my youngest to stay on. The other rixos did this but we could join the beds together to sort this out.

Had a great family holiday facility’s at the hotel was great good choice of fresh food with great attentiveness from the staff