I recently stayed at the TUI Magic Life Rixos Beldibi +16 and would like to share my experience. The front desk and guest relations teams were exceptional—professional, friendly, and always ready to assist. Their service truly stood out. However, my stay was affected by several issues that should be addressed. First, the room furniture is noticeably old and needs refurbishment. Also, the room does not include an ironing board, and guests are directed to use the hotel’s paid laundry service instead, which is inconvenient for basic needs. Most importantly, I encountered unacceptable behavior from the staff member who carried my luggage to the room. When I offered a small tip because I did not have enough cash at that moment, he became visibly upset and threw the money outside near my room door. This was extremely disappointing and left my family with a negative first impression upon arrival. Tipping should never be treated as an obligation, and staff should be properly trained on guest etiquette and professionalism. Overall, while the hospitality team at the reception is excellent, the hotel must improve room amenities and ensure that all staff treat guests respectfully, regardless of tipping.

Amazing stay at the TUI magiclife Rixos, very nice beach, great for swimming. cool and chill vibes! great selection of food for all breakfast, lunch dinner! overall super experience and we hope to visit again!

The hotel was amazing, service, staff, activities. I would definitely come back to your hotel. But please make the rooms more cleaner and the room service more efficient. Our room was not as it cleaned that is super to be, and everytime they come and clean the room they only change the trashes and towels and coffee and tea, no soaps refill, dental kit refill, nothing has really been refilled in bathroom space.

All the Employees were so nice, food was amazing, the room was great, thanks for the room upgrade!