Festive Season Terms & Conditions
Christmas Eve
- To ensure a smooth setup for the evening celebrations, outlet timings may be adjusted. The hotel reserves the right to make changes where necessary.
- The Christmas Eve Dinner Buffet will open at 6:30 PM.
- Please note that due to floor decking, some pathways to outlets may be redirected; our team will gladly guide you.
- To allow every guest the opportunity to enjoy the buffet, dining time will be kindly limited to 45 minutes per table.
- Seating will be provided on a first-come, first-served basis. Advance reservations are not available.
- Guests are kindly requested to provide their name and room number at the entrance when securing a table.
- Tables will be allocated according to the number of guests present in the queue.
- A wristband is required to access all festive dining and beverage facilities.
- Please note that the Evening Use Package will not be available on December 24th.
- Children must remain seated with their families during dining. For safety reasons, running or playing in buffet areas is not permitted.
Christmas Day Brunch
- The Festive Brunch Buffet will open at 1:00 PM.
- Kindly note that Lolivo will be closed for lunch service.
- To accommodate all families, dining time will be limited to 45 minutes per table.
- Seating will be offered on a first-come, first-served basis, with no advance reservations.
- Guests are requested to provide their name and room number upon entry for table allocation.
- Tables will be assigned strictly based on the number of guests present in the queue.
- Guests checking out on December 25th will not be entitled to F&B privileges in the outlets.
- A wristband is required to enjoy any festive F&B services.
- Guests checking out are kindly reminded to vacate their rooms by 12:00 noon.
- Please note, the Day Use Package will not be available on December 25th.
- Children must remain seated with their families during dining. For safety reasons, running or playing in buffet areas is not permitted.
New Year’s Eve
30th December
- À la carte dining will be closed in preparation for the New Year’s Eve set-up.
- Buffet dining will be limited to 45 minutes per family to accommodate all guests.
- Seating will be offered on a first-come, first-served basis, with no advance reservations.
- Guests are kindly requested to provide their name and room number upon entry.
- Tables will be allocated according to the number of guests present in the queue.
- A wristband is required for access to festive dining and beverage facilities.
- The Evening Use Package will not be available on December 30th.
- Children must remain seated with their families during dining. For safety reasons, running or playing in buffet areas is not permitted
New Year’s Eve Gala Dinner
- Participation in the New Year’s Eve Gala Dinner is a highlight of the season and is mandatory for all guests.
- Entry to the Gala Dinner venue requires a wristband.
- The dress code for the evening is formal attire.
- Please note that T&B will be closed.
- Guests are required to visit the reservation counter to secure their Gala table and collect wristbands.
- The reservation counter will be open daily from December 26th to December 31st at 3:00 PM.
- Kindly inform the reservation counter of any dietary restrictions or allergies.
- All registered guests, including adults and children, must be listed to secure their Gala Dinner seating.
- Gala Dinner table reservations will open from December 26th at the dedicated reservation counter
- Seating is subject to availability and will be confirmed on a first-come, first-served basis; the hotel cannot guarantee preferred seating locations.
- Guests staying with us during the last 10 days of December are kindly advised to secure their Gala Dinner table at the earliest opportunity.
- Guests checking in on or after December 29th will be allocated tables based on the remaining availability and must accept the seating assigned by the hotel.
- Group seating requests will be considered with pleasure; however, they remain subject to capacity and availability during this peak festive period.
- Every registered guest, including adults and children, must be included in the Gala Dinner seating plan to ensure proper arrangements.
- Lunch service on December 31st will be available only at 7H and the Food Truck.
- Bars will close by 6:00 PM, with the exception of the Lobby Lounge and the Sports Hub, which will remain open.
- Children must remain seated with their families during dining. For safety reasons, running or playing in buffet areas is not permitted.