GENERAL INFORMATION

How far is Rixos Downtown Antalya from Antalya Airport?
Rixos Hotels is conveniently located just 18 km from Antalya Airport. You can reach the hotel in approximately 20–25 minutes by car or transfer service.

How close is the hotel to Antalya city center?
 The hotel is only 1 km from Antalya city center, making it perfect for guests who want easy access to local attractions, restaurants, and shops.

What transportation options are available to and from the hotel?
 We offer paid transfer services, and taxis are readily available. Please contact our reception for assistance with bookings.

Is Wi-Fi available at the hotel?
 Yes, we provide free Wi-Fi throughout the hotel premises for all guests.

How can I contact the hotel directly?
 You can reach us at +90 850 755 1 797 for reservations, inquiries, or assistance.

Is there parking available at the hotel?
 Yes, we offer open-air parking with a capacity for 276 cars. Parking is available for all guests.

Do you have electric vehicle charging stations?
 Yes, we have 2 electric vehicle charging stations available for guest use.

Is there bicycle parking at the hotel?
 Certainly. We offer parking for up to 6 bicycles for guests who prefer eco-friendly transportation.

What attractions are close to Rixos Hotels in Antalya?

Aruna Beach – 0.3 km

Konyaaltı Beach Park – 0.3 km
 

Hospital – 0.5 km

Atatürk Park – 0.6 km

Glass Pyramide – 0.7 km

Museum – 0.7 km

Antalya Stadium – 1 km
 

Old Town Marina – 3 km

Kaleiçi (Old Town) – 3 km

The Land of Legends – 45 km

What time are check-in and check-out?
 Check-in begins at 3:00 PM, and check-out is by 11:00 AM.

Can guests check in early or check out late?

Early check-in between 05:00–09:00 and late check-out are subject to availability and provided for an extra charge. If check-in occurs before 05:00, a full night’s rate applies.

Is there valet or parking service available?
 Yes, we offer free valet service and complimentary car parking for all guests.

Are there any services for guests with disabilities?
 Absolutely. We provide custom arrangements tailored to the needs and requests of our handicapped guests to ensure a comfortable stay.

Are pets allowed at the hotel?
 No, pets are not permitted at our facility.

Are there any smoking restrictions?
 Yes. In accordance with Law No. 4207, smoking (including hookah) is prohibited in all indoor areas.

FOOD AND BEVERAGE SERVICES

What dining options are available at the hotel?

Panoramic Main Restaurant (buffet)

À la Carte Restaurants (4 in total – reservation required)

Starbucks

Lobby Lounge (7/24, extra services)

Tropic À la Carte Snack (12:00–17:00)

Aruna Beach Snack (11:00–18:00)

Room Service (extra charge, QR code orders only)

Are vegetarian options available?
 Yes, a dedicated vegetarian buffet is available at the Main Restaurant.

What bars are available at the hotel?
 We offer 6 bars to suit every mood and moment:

Lobby Lounge

Lobby Bar

Aruna Beach Bar (08:00–20:00)

Chill & Pool Bar

Tropic Bar

Vitamin Bar

Turunç Cocktail Bar

Can food and drinks be ordered at the beach or pool?
Yes, at Aruna Beach, you can order food and drinks via a QR code specially assigned to your sunbed for personalized service.

Is room service available?
Yes, room service is available for an extra charge, and all orders are placed via QR code.

Is a reservation required for à la carte restaurants?
 Yes, reservations are required one day in advance and are subject to restaurant availability.

Are there any à la carte benefits for longer stays?
 Yes, for stays of 4 nights or more, you receive one complimentary à la carte dinner at a restaurant of your choice (first reservation only).

SPA AND HEALTH SERVICES

What facilities are offered at Anjana Wellness & Spa?
 Massage rooms, sauna, Turkish bath (hamam), VIP spa area, relaxation zone, and a Vitamin Bar (08:00–20:00).

Are treatments at Anjana Wellness & Spa included in the stay?
 No, all spa and wellness treatments are available at an extra charge.

What services are available at Anjana Wellness & Spa?
 Massages, body and face treatments, MedWorld wellness services, as well as foam and scrub rituals in the Turkish bath.

Is access to the Turkish bath at Anjana Wellness & Spa free?
 Yes, access is free, but foam, scrub, and massage treatments require an additional fee.

Does Anjana Wellness & Spa have a bar?
 Yes, the Vitamin Bar is open daily from 08:00 to 20:00, offering healthy refreshments.

What services are available at the MedWorld Health & Rehabilitation Center?
 MedWorld offers a full range of medical and wellness services, combining modern healthcare with holistic treatments.

What clinics are part of MedWorld Health & Rehabilitation Center?

Oral and Dental Health

Eye Health Clinic

Women's and Men's Health

Aesthetic Clinic

Obesity Clinic

Hair Health & Transplantation

Alternative Medicine

Hand and Foot Health

Spa & Wellness

What health programs are offered at MedWorld?

Physical Therapy and Rehabilitation

Wellness Programs

IV Therapies

Detox Programs

Check-Up Programs

Anti-Aging Programs

Does MedWorld Health & Rehabilitation Center provide diagnostic services?
 Yes, diagnostics and medical control services are available, along with personalized treatment plans.

POOLS AND BEACH SERVICES

What pools are available at the hotel?
 There are two outdoor pools:

An adults-only pool (ages 16+) with a depth of 1.40 meters and a size of 701 m².
 

A kiddie pool with a depth of 35 cm and a size of 153 m².

Where is the hotel’s beach area located?
 Our designated beach space is at Konyaaltı Beach Park, spot number 4.

How can guests access the hotel’s beach areas?
 Guests can enjoy direct elevator access to Konyaaltı Beach, and a shuttle service is available to Aruna Beach, located just 300 meters from the hotel.

What amenities are available at the beach?
 We offer towels, umbrellas, and sunbeds for your comfort, along with changing rooms and WC facilities.

Is food and beverage service available at the beach?
 Yes, food and drinks are served on the beach as part of the hotel’s All Inclusive concept.

ENTERTAINMENT AND ACTIVITIES

What kind of entertainment is offered at Rixos Downtown Antalya?
 We offer a variety of experiences including DJ performances, live music, piano recitals, and soft outdoor entertainment programs designed for relaxation and fun with friends and family.

Is there access to The Land of Legends Theme Park?
 Yes, entrance and shuttle service to The Land of Legends Theme Park are included for our guests.

39.How far is The Land of Legends from Rixos Downtown Antalya?

The Land of Legends is approximately 45 kilometers from Rixos Downtown Antalya. The journey takes around 45–50 minutes by the hotel’s complimentary shuttle service.

What sports and games are available?
 Guests can enjoy:

Daily land sports activities

Basketball, football, and volleyball courts

Table tennis, darts, and tennis courts
 (Note: Tennis lighting and equipment are available at an extra charge).

What daily sports activities are offered?
 We provide a wide variety of group fitness sessions, including:

Yoga, Fly Yoga, Pilates, and Stretching

TRX, Tabata, CrossFit, and Boxing

Jumping Fitness, Kangoo Power, and Paddling

Bike Tours with route maps
 Professional trainers are available for private sessions (extra charge).

Are there any guided tours or special outdoor experiences?
Yes, guests can join a bicycle tour with access to special route maps and complimentary use of bicycles.

GOLF SERVICES

Are golf lessons available at Rixos Downtown Antalya?
 Yes, golf lessons are available for a fee at the Rixos Golf Range, with instruction in English or Turkish.

What golf lesson packages are offered?
 We offer a variety of packages to suit all levels:

Private lessons

5, 6, 9, and 12 lesson packages

Platzreife Certificate Program (13 lessons: 10 lessons + 3 hours of field play)

Advanced Swing Analysis (1 lesson)

9 Holes Play Lesson

How long is each golf lesson?
 Each lesson is 50 minutes.

Is there an age requirement for golf lessons?
 Yes, the minimum age is 8 years for participation.

Are any trial lessons available?
 Yes, free trial golf lessons are offered to hotel guests on certain days of the week. Reservation is required.

Are additional fees required for field lessons?
 Yes, for lessons involving play on a course, green fees and transfer fees to Belek apply and are charged separately.

KIDS CLUB AND YOUTH ACTIVITIES

What is the Rixy Kids Club and what are its working hours?
 Rixy Kids Club is a fun, safe, and creative space for children aged 4 to 12 years. It is open daily from 10:00 to 23:00.

What activities are available for children?
 Children can enjoy a variety of supervised activities, including:

Cookie and pizza making

Sculpture and pottery painting

Face painting, henna design, and slime making

Drawing courses, dance activities, and mini disco

Handcrafts, card and board games, and more
 Interactive children’s shows also take place on the Rixy Stage.

Is babysitting available for children under 4?
 Yes, a paid babysitting service is available for children aged 0–3 years.

What is the Exclusive Football Academy?
The Exclusive Football Academy is designed for children aged 5 to 15, offering daily football training with professional instructors and the chance to compete in the Exclusive Football Cup.

When does the Football Academy operate?
 Sessions are held every day except Sunday.

Is there a dress code for the Football Academy?
 Yes, sports shoes are required for participation.