Hotel FAQs - Rixos Park Belek
GENERAL INFORMATION
1.How far is Rixos Park Belek from Antalya Airport?
Rixos Park Belek is approximately 35 km from Antalya Airport. The journey takes around 35–40 minutes by car or private transfer.
2.How close is the hotel to Antalya and Serik?
Rixos Park Belek is located 42 km from Antalya city center and 18 km from Serik, providing convenient access to both destinations.
3.What transportation options are available to and from the hotel?
The hotel offers paid transfer services, and taxis are readily available. Please contact reception for assistance with arrangements.
4.Is Wi-Fi available at the hotel?
Yes, complimentary high-speed Wi-Fi is available throughout the hotel.
5.How can I contact the hotel directly?
You can reach us at + 90 (242) 715 21 01 for inquiries or reservations.
6.Is parking available at the hotel?
Yes, free open-air parking is available for all guests.
7.Do you have electric vehicle charging stations?
Yes, electric vehicle charging stations are available for guests.
8.Is there bicycle parking at the hotel?
Yes, the hotel offers bicycle parking spaces for eco-friendly travelers.
9.What attractions are close to Rixos Park Belek?
Nearby attractions include:
The Land of Legends Theme Park (8 km)
Belek Beach (on-site or short walk)
Perge Ancient City (30 km)
Aspendos Ancient City ( 18 - 21 km)
Köprülü Canyon National Park ( 60 km)
Garden of Religions (9 km)
10.What time are check-in and check-out?
Check-in begins at 3:00 PM, and check-out is by 11:00 AM.
11.Can guests check in early or check out late?
Early check-in and late check-out are subject to availability and may incur an additional fee.
12.Is valet service available?
Yes, complimentary valet parking is available.
13.Are there services for guests with disabilities?
Yes, custom arrangements are available for guests with disabilities to ensure a comfortable stay.
14.Are pets allowed at the hotel?
No, pets are not permitted.
15.Are there smoking restrictions?
Yes, smoking (including hookah) is prohibited in all indoor areas in accordance with Turkish law.
FOOD AND BEVERAGE SERVICES
16. What dining options are available at the hotel?
Main Buffet Restaurant
4 À la Carte Restaurants (reservation required)
Snack Bars and Cafés
Room Service (extra charge, via QR code)
17.Are vegetarian options available?
Yes, vegetarian and healthy options are available at the buffet and restaurants.
18.What bars are available at the hotel?
The hotel offers multiple bars including:
Lobby Bar
Pool Bar
Beach Bar
Vitamin Bar
Night Bar
19.Can food and drinks be ordered at the beach or pool?
Yes, personalized service via QR code is available at the beach and poolside.
20.Is room service available?
Yes, room service is available 24/7 for an additional fee via QR code.
21.Is a reservation required for à la carte restaurants?
Yes, reservations are required at least one day in advance and are subject to availability.
22.Are there any à la carte benefits for longer stays?
Yes, guests staying 5 nights or more receive one complimentary à la carte dinner.
SPA AND WELLNESS SERVICES
23. What facilities are offered at the spa?
Facilities include massage rooms, Turkish bath, sauna, steam room, VIP spa suite, and Vitamin Bar.
24.Are treatments included in the room rate?
No, spa and wellness treatments are available for an extra charge.
25.What services are offered at the spa?
Massages, body and facial treatments, foam & scrub rituals, and holistic therapies.
26.Is access to the Turkish bath free?
Yes, access is complimentary; treatments require an additional fee.
27.Does the spa have a bar?
Yes, the Vitamin Bar offers healthy beverages during spa hours.
POOLS AND BEACH SERVICES
28. What pools are available at the hotel?
Main Pool (Adults Only, depth 1.40m)
Children’s Pool (depth 35cm)
Indoor Pool (in Spa Area)
29.Does the hotel have a private beach?
Yes, Rixos Park Belek offers direct access to a private beach with full amenities.
30.What amenities are available at the beach?
Sunbeds, umbrellas, towels, changing cabins, showers, and WC facilities.
31.Is food and beverage service available at the beach?
Yes, full service is available on the beach as part of the All Inclusive concept.
ENTERTAINMENT AND ACTIVITIES
32. What entertainment is offered at the hotel?
Live music, DJ performances, shows, themed nights, and soft animations.
33.Is access to The Land of Legends included?
Yes, entrance and shuttle transfer are included.
34.How far is The Land of Legends from the hotel?
It is approximately 8 km away and takes about 10 - 15 minutes by shuttle.
35.Is there a daily shuttle service to The Land of Legends?
Yes, a complimentary shuttle service is available every day.
36.What sports and games are available?
Basketball, volleyball, tennis, table tennis, darts, water sports (some at extra charge).
37.What daily fitness activities are offered?
Activities include:
Yoga, Pilates, Fly Yoga
CrossFit, TRX, Tabata, Boxing
Aqua Gym, Jumping Fitness
Guided Bike Tours
38.Are private training sessions available?
Yes, professional trainers are available for private sessions at an extra charge.
KIDS CLUB
39. What is the Rixy Kids Club?
A fun and safe program for children aged 4–12, open daily from 09:00 to 23:00.
40.What activities are available for children?
Activities include crafts, face painting, cooking classes, games, mini disco, and shows on the Rixy Stage.
41.Is babysitting available for children under 4?
Yes, a paid babysitting service is available for ages 0–3 upon request.