Hotel FAQs - Rixos Pera Istanbul
GENERAL INFORMATION
What is the hotel’s concept?
Rixos Pera Istanbul operates year-round with a Room Only and Bed & Breakfast concept. It offers a luxurious city experience in the heart of Istanbul’s historic Pera district, combining classical elegance with modern comfort.
How can I contact the hotel?
Address: Kamerhatun Mah. Meşrutiyet Cad. No:44 Tepebaşı, Beyoğlu/İstanbul
Phone: +90 212 377 7000
Email: pera@rixos.com
Website: www.rixos.com/tr/hotel-resort/rixos-pera-istanbul
How far is the hotel from the airports?
Istanbul International Airport: 45 km
Sabiha Gökçen International Airport: 55 km
Is Wi-Fi available at the hotel?
Yes, free high-speed Wi-Fi is available throughout the hotel.
What transportation options are available?
Guests can access the hotel via private transfer, metro, tram, Marmaray, and bus.
Is there parking available at the hotel?
No, the hotel does not have a parking place. Valet service is available for an additional charge.
Are there facilities for guests with physical disabilities?
Yes. The hotel provides accessible facilities and has one specially equipped room for physically challenged guests.
Is smoking permitted at the hotel?
No. In accordance with Turkish law, smoking is prohibited in all indoor areas.
ACCOMMODATION
What room types are available at the hotel?
The hotel features 116 rooms and a total bed capacity of 248, including:
Deluxe Room (Pera or City View, 28–36 m²)
Premium Room (Golden Horn View, 28–32 m²)
Junior Suite (Pera & Golden Horn View, 40–60 m²)
Family Suite (Pera View, 50–70 m²)
Grand Suite (Pera View, 70 m²)
Terrace Suite (Pera View, 46 m² + 15 m² terrace)
King Suite (Pera View, 80 m², 2 bedrooms, 2 bathrooms)
Accessible Room (Pera View, 32 m²)
What amenities are included in the rooms?
All rooms and suites include:
Free high-speed Wi-Fi
Tea & coffee setup
Mini & maxi bar
Bathrobe & slippers
Iron and ironing board
LCD TV
Central air conditioning
Safe deposit box
24-hour room service (extra charge)
Honeymoon setup (upon request)
What additional services are available in-room?
The following services are available for an extra charge:
Airport transfers
Dry cleaning and laundry
Flower delivery
Special occasion arrangements
Hairdresser
Valet parking
Concierge services
Fax & photocopy
Meeting and event facilities
Spa & wellness center
FOOD & BEVERAGE
What restaurants and cafés are available at the hotel?
Vetiver Restaurant – Open buffet breakfast, à la carte lunch & dinner
Kevok Restaurant – À la carte lunch and dinner
Chapelle Restaurant – Breakfast, lunch, and dinner service
Café Royal – À la carte café & lounge
Chapelle Café / Starbucks – Coffee corner
Era Lounge – VIP lounge with desserts and soft drinks
What are the operating hours of the dining venues?
Vetiver Restaurant
○ Open Buffet Breakfast (Weekdays): 07:00 – 10:30
○ Open Buffet Breakfast ( Weekend): 07:00 – 11:00
○ Lunch: 14:00 – 16:00
○ Dinner: 16:00 – 00:00
Kevok: 11:00 – 02:00
Chapelle: 08:00 – 12:00 / 12:00 – 15:00 / 19:00 – 23:00
Café Royal & Era Lounge: 08:00 – 02:00
Chapelle Café / Starbucks: 07:00 – 23:00
Please note: All food and beverage services are chargeable.
SPA & WELLNESS
What facilities are available at the spa and fitness center?
Anjana Spa Open daily from 09:00 – 22:00
Fitness Center Open daily from 05:00 – 22:00
Complimentary services include:
Fitness center
Traditional Turkish bath (Reservation required for after 13:00 pm.)
Sauna
Steam room
Relaxation lounge
Chargeable services include:
Asian and European massage treatments
Personal or group fitness training
Skin and body care therapies
Aerobics & step classes
Group workout sessions
MEETINGS & EVENTS
What venues are available for meetings or events?
Rixos Pera Istanbul features a selection of meeting rooms, including:
Ankara Room
Izmir 1 Room
Izmir 2 Room
All rooms are suitable for theatre, classroom, and U-shape setups with flexible capacity.
SEASONAL SERVICES
Are there seasonal services offered at the hotel?
Yes. The hotel offers small seasonal touches such as:
Seasonal Welcome Drink during the summer
Traditional Salep during the winter