Hotel FAQs - Rixos Pera Istanbul

GENERAL INFORMATION

What is the hotel’s concept?
  Rixos Pera Istanbul operates year-round with a Room Only and Bed & Breakfast concept. It offers a luxurious city experience in the heart of Istanbul’s historic Pera district, combining classical elegance with modern comfort.

How can I contact the hotel?
 Address: Kamerhatun Mah. Meşrutiyet Cad. No:44 Tepebaşı, Beyoğlu/İstanbul
 Phone: +90 212 377 7000
 Email: pera@rixos.com
 Website: www.rixos.com/tr/hotel-resort/rixos-pera-istanbul 

How far is the hotel from the airports?

       Istanbul International Airport: 45 km

       Sabiha Gökçen International Airport: 55 km
 

Is Wi-Fi available at the hotel?
  Yes, free high-speed Wi-Fi is available throughout the hotel.

What transportation options are available?
  Guests can access the hotel via private transfer, metro, tram, Marmaray, and bus.

Is there parking available at the hotel?
 No, the hotel does not have a parking place. Valet service is available for an additional charge.

Are there facilities for guests with physical disabilities?
  Yes. The hotel provides accessible facilities and has one specially equipped room for physically challenged guests.

Is smoking permitted at the hotel?
  No. In accordance with Turkish law, smoking is prohibited in all indoor areas.

 

ACCOMMODATION

 

What room types are available at the hotel?
  The hotel features 116 rooms and a total bed capacity of 248, including:

       Deluxe Room (Pera or City View, 28–36 m²)

       Premium Room (Golden Horn View, 28–32 m²)

       Junior Suite (Pera & Golden Horn View, 40–60 m²)

       Family Suite (Pera View, 50–70 m²)

       Grand Suite (Pera View, 70 m²)

       Terrace Suite (Pera View, 46 m² + 15 m² terrace)

       King Suite (Pera View, 80 m², 2 bedrooms, 2 bathrooms)

       Accessible Room (Pera View, 32 m²)

 

What amenities are included in the rooms?
  All rooms and suites include:

       Free high-speed Wi-Fi

       Tea & coffee setup

       Mini & maxi bar

       Bathrobe & slippers

       Iron and ironing board

       LCD TV

       Central air conditioning

       Safe deposit box

       24-hour room service (extra charge)

       Honeymoon setup (upon request)


What additional services are available in-room?


  The following services are available for an extra charge:

       Airport transfers

      Dry cleaning and laundry

       Flower delivery

       Special occasion arrangements

       Hairdresser

       Valet parking

       Concierge services

       Fax & photocopy

       Meeting and event facilities

       Spa & wellness center

 

FOOD & BEVERAGE

 

What restaurants and cafés are available at the hotel?

       Vetiver Restaurant – Open buffet breakfast, à la carte lunch & dinner

       Kevok Restaurant – À la carte lunch and dinner

       Chapelle Restaurant – Breakfast, lunch, and dinner service

       Café Royal – À la carte café & lounge

       Chapelle Café / Starbucks – Coffee corner

       Era Lounge – VIP lounge with desserts and soft drinks

What are the operating hours of the dining venues?

       Vetiver Restaurant

 

○      Open Buffet Breakfast (Weekdays): 07:00 – 10:30

○     Open Buffet Breakfast ( Weekend): 07:00 – 11:00

○      Lunch: 14:00 – 16:00 

○      Dinner: 16:00 – 00:00

      Kevok: 11:00 – 02:00 

 

       Chapelle: 08:00 – 12:00 / 12:00 – 15:00 / 19:00 – 23:00

Café Royal & Era Lounge: 08:00 – 02:00

       Chapelle Café / Starbucks: 07:00 – 23:00

Please note: All food and beverage services are chargeable.

 

SPA & WELLNESS

 

What facilities are available at the spa and fitness center?

Anjana Spa Open daily from 09:00 – 22:00

Fitness Center Open daily from 05:00 – 22:00

Complimentary services include:

       Fitness center

       Traditional Turkish bath (Reservation required for after 13:00 pm.)

       Sauna

       Steam room

       Relaxation lounge

Chargeable services include:

       Asian and European massage treatments

       Personal or group fitness training

       Skin and body care therapies

    Aerobics & step classes 

    Group workout sessions

 

MEETINGS & EVENTS

 

What venues are available for meetings or events?
  Rixos Pera Istanbul features a selection of meeting rooms, including:

       Ankara Room 

       Izmir 1 Room

       Izmir 2 Room
 

All rooms are suitable for theatre, classroom, and U-shape setups with flexible capacity.

 

SEASONAL SERVICES

 

Are there seasonal services offered at the hotel?
  Yes. The hotel offers small seasonal touches such as:

       Seasonal Welcome Drink during the summer

 

       Traditional Salep during the winter