GENERAL INFORMATION

How far is Rixos Sungate from Antalya Airport?
→ Rixos Sungate is 50 km from Antalya Airport.

How close is the hotel to Antalya city center?
→ It is 25 km from Antalya city center.

What transportation options are available to and from the hotel?
→ Taxi and bus transportation is available.

Is Wi-Fi available at the hotel?
→ Yes, free internet access is available in rooms and public areas.

How can I contact the hotel directly?
→ Phone: +90 (242) 824 00 00
→ Email: sungate@rixos.com

Is there parking available at the hotel?
→ Yes, open-air parking with 200 car capacity, free of charge.

Is there bicycle parking at the hotel?
→ Rixos Sungate is Bicycle Friendly certified, so bicycle facilities are available.

What attractions are close to Rixos Sungate?
→Hotel is in Beldibi-Kemer area, near natural attractions.

What time are check-in and check-out?
→ Check-in: 14:00
→ Check-out: 12:00

Is there valet or parking service available?
→ Yes, valet and parking service is available.

Are there any services for guests with disabilities?
→ Yes, there are 11 handicap rooms with suitable features.

Are pets allowed at the hotel?
→ No, pets are not allowed.

Are there any smoking restrictions?
→ Yes. Smoking (including hookah) is prohibited in indoor areas in accordance with Turkish law No. 4207.

FOOD AND BEVERAGE SERVICES

What dining options are available at the hotel?
→ Multiple options:

2 Main Restaurants (Turquoise & Veranda)

8 À la Carte Restaurants (reservation needed)

Snack Restaurants, Rixy Kids Restaurant, Patisserie, Noodle House & Croissant Corner

Are vegetarian options available?
→ Yes. Special food preparation available upon request, including vegetarian, vegan, gluten-free, diabetic.

What bars are available at the hotel?
→ Lotus Bar, Pool Bar, Marine Bar, Smoothie Bar, Alara Servis Bar, Fantasy Bar, Aqua Bar, Baby Beach Bar, Rixy Pool Bar, Alara Beach Bar, Alara Bar, Sports Bar, The DEM Coffee & Tea House.

Can food and drinks be ordered at the beach or pool?
→ Yes, beach bars and pool bars offer food & beverage service.

Is room service available?
→ Room service is available and free for Club Diamond guests, paid for others.

Is a reservation required for à la carte restaurants?
→ Yes, reservations are required.

Are there any à la carte benefits for longer stays?
→ Yes, 1 free à la carte use for stays of 7 nights or more.

SPA AND HEALTH SERVICES

What facilities are offered at Anjana Wellness & Spa?
→ Sauna, Turkish bath, relaxing area, steam room, indoor pool, massage, VIP massage rooms.

Are treatments included in the stay?
→ No, extra charge applies for massages and special treatments.

What services are available at Anjana Spa?
→ Massages, hammam rituals, body & beauty care, slimming, etc.

Is access to the Turkish bath free?
→ Yes, Turkish bath use is included, treatments are extra.

Does Anjana Wellness & Spa have a bar?
→ Tea corner is available.

POOLS AND BEACH SERVICES

What pools are available at the hotel?
→ 6+ pools including:

Outdoor pool (7386 m²)

Indoor pool (heated)

Marine Pool

Rixy Kids Pool

2 Aquapark slide areas

Where is the hotel’s beach area located?
→ Private beach, 720 meters long

How can guests access the beach?
→ Onsite — no shuttle needed

What amenities are available at the beach?
→ Sunbeds, towels, cabanas, pavilion, bar service

Is food and beverage service available at the beach?
→ Yes, included in All Inclusive concept

ENTERTAINMENT AND ACTIVITIES

What kind of entertainment is offered?
→ Concerts, DJ parties, shows, live music at Alara Show Center 

Is there access to The Land of Legends Theme Park?
→ Yes, shuttle + entry included

How far is The Land of Legends?
→ 68 km 

What sports and games are available?
→ Football, basketball, tennis, badminton, archery, billiards, etc.

What daily sports activities are offered?
→ Yoga, Pilates, TRX, Kangoo Jumps, Aqua Cycling, CrossFit, etc.

Are there guided tours or outdoor experiences?
→ Yes. Bike tours, SUP paddling, Aqua Sports, etc.

KIDS CLUB AND YOUTH ACTIVITIES

What is the Rixy Kids Club and working hours?
→ Huge 20,000 m² kids club
→ Open daily from 09:00 to 24:00, for ages 1–17

What activities are available for children?
→ Arts, games, cooking, workshops, cinema, dance, slime, sports, Playstation, etc.

Is babysitting available for children under 4?
→ Yes, Happy Babies (12–47 months) area available

What is the Exclusive Football Academy?
→ Yes, included.
→ Football Academy runs May–October

When does the Football Academy operate?
→ Daily, 09:00–10:00 and 18:00–19:00

Is there a dress code for the Football Academy?
→ Sports attire is strongly implied.