Rixos Pera Istanbul

we stayed with our family and we felt the hotel like a home than we extened our stay here.

The hotel location was good, the room was wonderfull and the staf was amazing, especially reception desk.

I choosed the hotel because of location, first time we stayed here but we will come again.The front desk manager was so kind and helpfull.Your restaurant has amazing view so we will recommand that place. Spa service was nice and professional.

Very pleasant hotel with very pleasant staff, rooms are of high quality with well laid out amenities in bathroom. Generally a very positive impression and would certainly recommend it.

Check was very smooth, but i went to the suite booked for 3 people and there was only one double bed and the 3rd person slept on the couch and i had to call housekeeping for covers and pillow so she can sleep knowing that the reservation was made for 3 people. The second day we moved to 2 different rooms and rooms were good and comfortable but during the stay, no one refilled the coffee tray or put new cups for coffee and i had to ask housekeeping to clean the room afternoon couple times and they didn’t change my towels. Also 2 rooms were bot cleaned for 2 consecutive days and at the end i went myself to the reception and talked to them so they changed my towels and covers at the end. Guest relation staff and reception were very helpful, friendly and professional. Also one more comment not a complaint; i was waiting at the lobby one day around 9:00 pm and there was only one receptionist at the desk and she was super busy with check in handling customers request and answering phone calls and she was doing her job great but she looks overwhelmed while there was 2 security officers and a bell boy and one guest relation and one Guy looks like manager for nothing. Just my opinion. I will be back on Feb 04 next Saturday for 2 days and i hope my next experience will be better. Thank you