Guests Reviews
A very special thanks to Mr. Çetin Pehlivan, the Managing Director, whose leadership and commitment to excellence are clearly reflected in the seamless service and warm atmosphere of the hotel. I had the pleasure of staying at Rixos Tersane Istanbul, and I must say that my experience was truly exceptional from start to finish. The hotel perfectly embodies the spirit of luxury,
What can I say " most memorable stay,I will stay again at Rixos Istanbul Tersane
In september I stayed twice at your hotel during my interchanges between Russia and Europe in Istanbul. I was fascinated by the interior of the hotel 10/10, the rooms and super comfy bed 10/10, the outdoor pool area is surreal 10/10, the hotel staff was very attentive and caring 10/10, room service - 10/10 - I ordered an very early (3am) breakfast to my room due to my early flight and the room service came very punctual, the omelette was simple and amazing as it should be. I used the gym facilities also and it had everything I needed and more - 10/10. I lacked the indoor pool and sauna -- this would be very nice for the cold months. Of the downsides: 1) I didn't quite enjoy the breakfast buffet. Although it had everything-everything ... nothing really was delicious. On different days I tried muhamara, stuffed omelette, sushi rolls, salmon, gravlaks, menemen. I was very excited for it, it looked very beautiful but in the end not so enjoyable. 2) Last night before my flight (Saturday) was a massive party outside in the restaurant opposite to the hotel. The loud music went on until 2am. The noise isolation of the windows was poor, I heard every word of the song and couldn't fall asleep. The hotel staff was very sorry about it, but could not influence stopping the party. I'd prefer not to stay on that side of the hotel anymore. Anyways, the advantages outweight and I would defenetily come again for the atmosphere and hospitality.
All ran smoothly.. with the exception of a request I had to change my hair dryer and was not delivered, so I had to go to reception twice. Also, there is no information in the room to reach out to reception so I could not call.
Simply outstanding
Professional service and friendly staff
- Outdoor space is fantastic - Would be nice to have regular shuttle boats to Eminönü (actually that in itself would make me visit again) - Breakfast is GREAT - Need to have draft beer in the bar outside - TV Channels didn't include Champions League :(
Great overall
Hotel is excellent with nice room And swimming pool. Restaurants food is very expensive a bit over the top and current access is complicated by surrounding works
Rixos Tersane is such a welcoming establishment. My wife and I were welcomed with smiles as we walked in the door and were assisted by Volkan with the check in procedure which was nothing short of amazing. The room was spacious, modern and clean. The pool and the views were breathtaking. Definitely will be my go to hotel and I return to Istanbul.
1. Terrible wifi service. No internet during day. 2. It seems the waiters have changed. During breakfast they were arguing with each other. They kept forgetting orders. Guests at other tables were also complaining.”
This was a world class experience.