Rixos Marina Abu Dhabi

front desk were good, but other employees like the security seems doesn't believe us when we answer that we are staying in the hotel,, he asks are you staying? when I answered yes he asked me which room!!! even I wasn't requesting anything from him! Also the beach has too much stones and not prepared well if you compare to most of the hotels' beaches in most of UAE. Buffet and staff at Tourquaz were very good.

Generally a very positive experience and nice family break which we all needed. We opted for the half board package which worked out well for us and I was impressed with the timings for both breakfast and dinner. Slightly unimpressed with the inflexibility of transferring our half board to lunch on one occasion as we were being taken out by friends for dinner. Also not satisfied with the experience at the spa. Booked in for a 60min treatment which only lasted 45mins or so and when I questioned this at the end- I was met with resistance from the staff, I wanted to enjoy the sauna and steam room after my treatment and was found that staff members were looking for me - not sure why as I was told I was allowed to use the facilities before and after my treatment- felt slightly claustrophobic. Aside from this other staff around the hotel were very accommodating and super friendly. My children loved Rixy club and a special mention to Zohair who made their experience extra special and was super friendly, kind and accommodating!

Dear Mehmet Tulunay! My name is Talgat B., and I stayed with my family from May 20th to May 28th, 2023 (Room number 2908). I would like to share my enthusiastic review about my stay at your wonderful Rixos Marina Abu Dhabi hotel! From the moment I stepped through the door, I was impressed by the warm and hospitable service provided by the staff. The team members are true professionals and always ready to assist with any inquiries. (Ayan, Camilla) The room I stayed in was spacious, comfortable, and equipped with everything necessary for a comfortable stay. Every morning, I enjoyed the stunning city view from the window of my room. It truly provided me with unforgettable moments! I particularly want to highlight the culinary experience at the hotel restaurant. The dishes were incredibly delicious and offered a wide variety. The chefs clearly put a lot of effort into each dish, and I cannot express enough how much I enjoyed their culinary creations. The hotel provides excellent leisure opportunities. I enjoyed walks in their well-maintained areas, swimming in the pool, and in the warm waters of the Persian Gulf. As for the downsides, I would like to mention the following: - The minibar in the room is chargeable (even though I had the all-inclusive package). - The single-use tea and coffee amenities were intended for two people, while we had two children with us. - The capsule coffee machine was not working. - There are no themed dining evenings. - The children's entertainment lasts only about 35 minutes. - There is always a queue at the pool bar. (Additionally, even though the bill was zero, the staff always added drinks that were not ordered, explaining that it was for the next time to avoid issuing a bill.) - There is no possibility to extend the stay at the reception under the same conditions. I understand that your hotel has recently opened, and I am confident that your professionalism and years of experience in the HORECA industry will place the hotel among the top 10 hotels in Abu Dhabi! The next time I come for a vacation, I will definitely visit you again and personally thank you! Overall, my stay at this hotel was simply fantastic. I felt at home, surrounded by care and comfort. I definitely recommend this hotel to anyone looking for an unforgettable and luxurious place to stay.

Good location, friendly staff, awesome view. But the spa was bad

The hotel is amazing, lovely staff and the room was comfortable. My only complaint is the pillows were too soft and the AC switched off suddenly at dawn.