Rixos Premium Seagate

Good experience

It was very smooth from check in to check out, every staff member showed incredible friendly and professional attitude, the hotel service is designed with a beautiful attention to detail that have an positive impact each time, we had a room upgrade, the food was quite delicious, we have tried a la carte restaurants; Peoples and Asian, both were special. Thanks for every staff member

Everything was great from housekeeping to bars to resturants to pool, etc... the only two things that I have to complain about and are not good: 1) IT is bad. Slow internet. WiFi not stable. It disconnects all the time whether inside the room or at the pool. The restaurant reservation website was down for a full entire day. 2) The salesmen who go around to sell services like parasailing and boat rides are so annoying and very pushy. Even though you tell them thank you I am not interested. They kept coming back and harass us. Specifically, there is a guy who is named Ahmed who kept coming asking me to go on a boat ride fir $2000 a day called Bella 3 or something. Like I said he is not professional and annoying.

Excellent infrastructure Staff involved, friendly very kind but poor variety of food

We didn’t want to leave. There’s no other choice in Sharm El Sheikh for us from now on. Incredibly friendly, courteous, and professional staff. Everybody from the entrance, the reception, housekeeping, food & beverage, transportation, snorkeling, to the aqua park treated us like royalty. Genuine smiles and kind words from everyone and an obvious desire to make sure we’re enjoying our stay. That opulent lobby was stunning. Our junior suite was gorgeous. Impeccably polished with luxurious furniture. The bathroom was so nice. Those pillows made me not want to leave the bed but there was too much fun to be had for me to stay in bed all day. We didn’t try eating anywhere other than Turquoise because it was consistently the best buffet experience we’ve ever had. AMAZING food and so much variety to choose from! I’m a coffee connoisseur and those Italian machines you have in there make such great cappuccinos. The live violinist was such a classy touch. Rixos Premium Seagate is a gigantic property so it was really nice having the shuttles promptly taking everyone around to where they need to go. I can’t say enough good things about literally EVERY every aspect of our stay. Our snorkeling experience was beyond words. Such beauty right beneath those steps coming down from the pier into the water. We snorkeled every morning we just could’t get enough of that mind-blowing Red Sea marine life. Unparalleled anywhere else in the world. All the swimming pools were so nice and clean. My 12 year old son and I went down every slide at that incredible aqua park several times. I’m 38 years old but that park made feel like a kid again. My 3 year old daughter was having so much fun at the kids area of the park and also at that great kids club. It made me sooo happy to see their faces light up with so much joy. My wife and I enjoyed the nightclub area and also the space outside the lobby where there were two young ladies masterfully playing a flute and a harp which we thought was so elegant and sophisticated. The entire establishment runs like a Swiss watch. It’s so rare to see such a well-oiled machine. My respect and admiration to the management team. My career is in business administration so I understand the amount of effort necessary to run such a massive operation with this level of precision. I never write reviews but I was so impressed with this experience that I had to take the time to write this one. You are all champions and absolute masters of your craft and and my family and I appreciate every moment we spent at your illustrious resort and we can’t wait to come back next year. Thank you so much. God bless you all!!! <3