Rixos Premium Belek

At this pandemic period, perfect services, perfect attention

So, our holiday was wonderful, because guest relation Iryna was without doubt the glue holding the place together. She stepped in and helped us beyond our expectations. She goes the extra mile in her role and seems to genuinely care about the guest and reputation of the hotel. She honestly restored out faith in the hotel, so thanks so much to her.

We are overall satisfied with the hotel: great variety of food, interesting and high-quality drinks and cocktails ( however in the beginning of December the choice of drinks was bigger) big hotel area where you can have a walk, big SPA area with different types of rooms, good gym with a lot of equipment, big outside swimming pool (we wanted the water to be a little bit warmer since it was quite cold outside), and most importantly - professional and friendly staff that always helped us! We want to highlight the lobby bar since this is a truly authentic, warm and cozy place. We loved the life music at the bar: professional piano players that played from their heart all the fantastic masterpieces of music, especially the piano-lady in a black dress (unfortunately we do not know her name). The jazz bands were also outstanding! When talking about the drinks at the lobby, we want to highlight bartender Inna. She knows all the drinks and cocktails, their history and interesting tales behind them and truly loves her job. What we didn’t like: The room for three people is quite small if comparing with other hotels in the same price category. The prices for SPA services and haairdresser are too high in our opinion. We wanted to play billiard however it was closed due to Covid (in other hotels near Rixos the billiard area is open).