Rixos Downtown Antalya - The Land Of Legends Access

All the staffs are very friendly. The main restaurant is super.

Overall, very good stay for a week at Rixos Downtown. The staff, food, service and amenities across the resort were brilliant with a friendly, helpful and welcoming atmosphere. Amenities were plentiful, with recreational areas, lots of relaxing spaces and many places to eat and drink. Clean and well managed throughout. The restaurant staff were particularly kind especially Nazime who looked after us well during breakfast, lunch and dinner service. She was always attentive, kind and a had lovely smiley mannerism! There were odd staff who were a little inattentive at times but they also seemed very over worked with the restaurant and eating areas being so busy and at certain periods the restaurant becomes very busy and not too relaxing with so many people. The food choice and selection had amazing variety and there were l different foods available each night catering to a variety of cuisines including freshly cooked pasta, Asian food and Mediterranean meals aplenty. The eggs during breakfast were not always cooked fully I found as a minor issue. The spa/sauna and steam rooms were excellent. I booked a massage with an additional cost, but it was totally worth it! Also made use of onsite hairdresser who did a perfect job! The heated swimming pool is large enough and is well used by families. The loungers around become used up quickly and some people do not follow the rules so that others can also use the loungers. It would have been good to have a separate pool just for ladies or even have times set just for ladies only. The recreational areas were good, we made use of the basketball and table tennis areas. Would have been nice to have more tables and spaces for this and for the tennis courts to be available for set times as they were always booked by others and we could not get on to use them. Although the panoramic sea view double room was clean, spacious and had a breathtaking view, the actual room requires an upgrade in furniture, carpets and general decor. It is clearly dated and even the fridge felt warm when I arrived. I was assured it was cold, but it felt warm to touch and it certainly did not chill the drinks and food. The drawers to cupboards were creaky and generally the style and furnishings of the room let the hotel down. The space is grand, lush, clean and maintained to a high standard but the actual furniture in the rooms let's it down. On the plus side, the bed was a large double, very comfortable and cleaners did a brilliant job. The locks of the doors also need to be upgraded. The bathroom was comfortable and clean with all extras provided like shampoo/conditioner. The door to the shower was not closing properly so clearly needed attention. The guest relations looked after us, checked in with us and when I was very unwell one day, the staff looked after me, sent food up to me and provided me with anything I needed - really appreciated this! The communication in some depts is not great - I requested a different item but I kept receiving a bathrobe which I did not accept but was still asked to pay for and had to explain that I did not order or use any. The service from porters, to cleaning staff, to waiters/waitresses and the concierge was particularly helpful and kind. The staff at concierge guided us well and spoke with professionalism and manners. Overall, despite the upgrades needed for the room, the hotel would be a very good choice for families, friends and guests looking for a relaxing, friendly experience with a great location to the Konayalti beach and other local places to visit.

We were the second time in Rixos Antalya, and as the last time two years ago, loved the stay ans time spent there. The highlights were the mornings by the see with the mountains view, our rides by bikes landed by the hotel, kids club activities, fancy restaurant dishes and warm swimming pool. Was not crowded in March, we got lucky with the weather.

Friendly staff throughout the resort. I miss it already. I would definitely return and already planning with my family

very accommodating and nice staff everybody was great and we had a lovely stay