Rixos Pera Istanbul

It's a very nice hotel to stay in the heart of Istanbul. Some of the staff is very very friendly. Rooms are clean and well maintained. The only complain I would have is pillows in the bed. The quality is quite low for a 5* hotel.

Very friendly and welcoming staff

From the time I stepped into the elegant lobby I felt at home in this well located hotel . The staff are all so welcoming and friendly . The doormen,security are happy to help with the bags from the taxi as you get off at the main door . The concierge Mr Ali organised an efficient guide for sightseeing and is enthusiastic with any assistance. The Hammam is absolutely fabulous and I enjoyed the 90 mins jet lag package. A must ! The breakfast is a HUGE spread of fruits , cereals , breads , eggs to order ,salad station , pastries and cold cuts and a choice of various cheeses . A wonderful experience every morning with glorious water views ! The rooftop restaurant has amazing views . The hotel is comprised of three buildings that are interconnected through two open courtyard restaurants . My room was garden facing in the last building so very very quiet . Located close to several smaller streets with money changers , restaurants and bars and the Istiklal street with much activity . The room and bathroom ( only shower ) was a good size and kettle and coffee & tea . I really enjoyed 6 days here and highly recommend this hotel .

We had an amazing experience at the Rixos pera Istanbul hotel, excellent location, great breakfast, and of course the service of the concierge Mr. Nouri was kind and patient beyond expectations. The only thing we are disappointed is that on the day my husband was not feeling well, I called the reception in order to know if I could eat breakfast in the room, because I don't want to leave my husband alone, they sent me the breakfast but did not mention in advance that I was required to pay an additional fee even though I have breakfast in the package. Even though I did not agree to this, the person from reception asked me to pay 675 Turkish lira to close the account, all this even after he pointed out to me that I could come to breakfast and take plates to the room or ask the waiters in the dining room to send me the food to the room. We were very disappointed, since the fact that the representative made a mistake does not mean that I have to pay an additional fee for it. I would expect the hotel to absorb the payment for employee mistakes and all this in purpose will be left with a good feeling.

I was more than happy . Employees are all welcoming people . I felt like home this is our second time we stay at Rexos pera when travel to Istanbul . I will always repeat for sure . The location is super good with magical bosphore view but at the same time near galata and esteklal streets . The service was very good . However i would say that my room needed repair like the door and also ac made a liitle sound . And the window also needed fixing it didnt close well . I really love the french music and smell of the reception. Amazing experience . I will definitely repeat .