Rixos Premium Magawish Suites & Villas

It was amazing. The place is super super clean. A lot of variety of a good quality food. Staff is amazing, they’re very polite and very well trained for customer service. My kids enjoyed it specially they don’t speak Arabic but they were able to communicate very easily with staff speaking English. We love our overall experience.

1) Check in experience was terrible. I arrived at 12:45 PM and didn’t check in until 2:20 PM. Although the security had my reservation, Marianne at the reception was not able to locate it. I provided the confirmation number and all details, but still she took much time to complete the check in even delaying it beyond the 2 PM check in time 2) Hotel itself is nice and has a nice beach, but water activities as Kayaking are restricted for guests who reserve cabanas

Мы были в отеле 2-й раз меньше чем за год, это первый случай когда мы вернулись в отель, в котором уже отдыхали ранее. Номер был расположен очень удобно. Супер локация для вечерних прогулок. Мы заметили, что в отеле изменилось питание, на обед и ужин стало меньше рыбы в главном ресторане. Нам очень понравился Бразильский ресторан: обслуживание и еда -отлично. Весь персонал в отеле очень вежлив, внимателен и помогает в решении всех вопросов -за это отдельное спасибо. За время нашего отдыха в отеле мы отметили 3 дня рождения: дочки, сына и супруги. Нас поздравили с 2 из 3 и дочка немного расстроилась. Тортики не обязательны )), но лучше всех или никого). Отдельное спасибо за конюшню.

What a wonderful hotel and perfectly managed We stay in hotels all around the world and some of the best but we always commend the experience we have at Rixos and your hotel didn’t disappoint I love how attending every single staff member is and they really do go above and beyond for the guests I can give so many examples from the bell boys, the cleaning staff, the chefs, waiters everyone is so polite and attentive The food quality is amazing and even though we don’t drink we do love the odd Virgin mojito or mocktail The soft drinks are generously located all around the hotel which is fabulous Some feedback however as we have stayed in many Rixos’s in Dubai Turkey and Abu Dhabi The kids club can do with some light snacks for the kids because our daughter always refuses to leave and this time there was literally nothing there for her to snack on during the day compared to Rixos in Antalya they had a full dedicated restaurant for the kids located at the kids club There was no Indian A La carte which was heartbreaking lol haha we love a curry on holiday and it was missing on this one and saying that your chefs are so amazing if I had asked them they would have made it the very day but this is just some points to consider There were no ice lollies which was a real shame as you expect that at all inclusives There’s lots of the hotel facilities that go unnoticed so would be great if there was a way to get a full insight into all the facilities at the resort maybe on the tv screens in the rooms Aside from that we love Rixos and hurgahda didn’t disappoint