Rixos Premium Bodrum

Derya provided exceptional room cleaning service

Although our room was upgraded when we arrived it wasn’t the best view it was opposite where the workers are with lots of motor bikes parked. The food in the buffet was disappointing it was bland and never hot ! Only one ala carte restaurant available at an extra charge which for an all inclusive I thought at least you would get one free in a 10 day stay.

We stayed for our honeymoon and were pleased to have been upgraded upon arrival. The room was decorated with bubbly, cake and nibbles board. The view was beautiful. Our only disappointment was that the A-la-carte restaurants' were all closed expect the Italian. Considering the hotel was full it was disappointing that they saw September as end of season. Very disappointing as this was one of the reasons we chose the hotel. Otherwise the hotel was beautiful and public areas immaculate. The staff were all lovely especially the ladies in the Turquoise restaurant. The one negative about the hotel were the other guests who were extremely rude and demanding. Seeing how they treated the staff (especially the ladies) was very upsetting to see. They seemed to think they were above everyone and even had to call staff to put towels down on the bed for them. Lazy & Rude. It was more effort to call them rather than lay your own towel down. Additional safety points would be for Rixos to pay some attention to the steps around the resort & leading to the room. They are uneven with no hand rails. The rails in the stairwells of the rooms are loose and dirty. This could do with some attention. Otherwise fab resort and holiday.

All inclusive with a fabulous view. Great upgrade to premium room. All of the staff very attentive. The barcode order on the beach did not work. The room air con was noisy.