Rixos Beldibi

Lovely stay. Only one issue. We noticed the favouritism given towards Russian guests. It’s clear the staff like to run towards those that constantly tip money. It shows the morals of some of the staff. There were two ladies on the guest relations team, both with dark hair who never spoke with us but you would see them happily speak with people who were Turkish. I understand if they can’t speak English, but to walk past us several times near the pool area and only talk with others shows you that they lack professionalism. The men on the guest relations team would all stop and talk so it shows an attitude problem of these two women. You don’t need to know how to speak English in order to be professional. These two rude women need to learn from the staff in the restaurant. Most of the staff in the restaurant cannot speak English but would still try and communicate with us even in Turkish, this shows professionalism as they were going out their way to help and were not using language as a barrier.

All was okay. Would prefer ala carte restorant visits all included in price we paid as it was quite expensive. In other Rixos there are unlimited visits.

connection with the hotel management was very easy by whatsapp .. programs all the day .. clean and quite place .. no exchange in the hotel ..

Amazing experience. Very friendly staff. Amazing service.

Great hotel, beautiful grounds/pool, ALL the staff were excellent !! Guest relations team (lead by Denis) were very professional. The sports club fitness team were absolutley brillant, full of knowledge and friendly, they made the sessions fun.