Rixos Premium Göcek Adult Only

It was a pleasant experience in general however service can be improved to reach a real 5 star quality. The Food and Beverage services were above average, however my expectation was higher from Rixos. Peoples was the best in terms of food quality and service among the others. But still there's room for improvement. The Secret Beach was nice, sometimes the sea was wavy and muddy and the pebbles were making it hard to walk in the sea. The sun beds on the Secret Beach were the worst I've ever seen. They were very uncomfortable. It's really unacceptable to have those sun beds in such a 5 star hotel. They were pricking your back badly because the beds were old and too much destroyed. The cocktails were not the best in the beach bar. Because I have a special diet and have to eat gluten free there were very limited options. The Azur restaurant had prepared a gluten free pizza special for me but it was not quite good. The menu in the Azur restaurant (and also in the Peoples) have very false indications about allergic ingredients which is a big disadvantage in such a 5 star hotel. Some of the food with gluten were given as gluten free on the menu. :( During our stay there happened a sports activity in the pool. The Italian coach was unreasonably loud and it was very annoying for us where we tried to chill and rest. The housekeeping needs to be improved as well. During our stay we feel that only the beds were tidied but the bathrooms were not fully cleaned because there were spider from one night before and it was still there the other day. Or the towels or the slippers were not being renewed by the count of the room. (We were 3)

This is my first experience with Rixos, despite the religious break (Aid) which is a peak time, we had good time, tried different restaurants, good was overall good, staff is very efficient and friendly, musical bands were good choices

Room is very beautiful and comfortable, seaside and beach are very nice, trip boat is amazing, swimming pools are very clean but especially grill restaurant is very bad location and under the sun .it is not possible eat something extremely hot and uncomfortable places..it not reflected Turkish grill taste and style.it should be closed if it stays that conditions..other restaurants food quality is good but it is not tasty except sushi...it is very interesting that you should pay extra money to eat fish in fish restaurant...we are paying lots of money for ultra luxury but you should pay extra money to eat fish..

We enjoyed our stay in the hotel

Super friendly staff, amazing food, extraordinary facility, delicious coctails, nice concerts, wonderful spa.. In other words, nothing to complain about. A must try heaven experience