Rixos Pera Istanbul

Friendly Staff especially Mr Mohammed who was very cooperative and helpful. Also many many thanks to the cleaner at the lobby who found my husband purse. I stayed at Rixos Pera in 2014 and this time during June 2022. I found everything clean as new, classy decor everywhere and high speed WiFi. Thanks to all members at the hotel.

Lovely hotel in the heart of Istanbul with a lovely room but as soon as we walked in there lay a big black hair on the bed. We complained and not so much as an apology. Nice hotels with bad service are like a sour fruit nice to look at but taste bad. Also I asked them to add my membership number to the booking until now no points.

We like the location and the staff were all great. The concierge was very helpful at suggesting places to go and see and even mapped it out for us to make it easier. We wish we had a better view than the a wall. We tried the rooftop for breakfast and the view was amazing and staff very nice. The buffet food was not very good and not worth the price. We had a drink in the piazza, it's a nice spot and cozy staff were also very good. We decided our last night the eat at the piazza since we were tired and leaving the next day. Again staff a 10 but the food a 2. The pizza was ok but our main course was disgusting. I hope you can improve on the food!!

Very good concierge that provided very good support and a wonderful guide.

the hotel is well placed to walk around the main city area. the issue that we had was the view and the noise. We had booked junior suite with golden horn view but there was no view from our room. When i addressed this issue with the reception staff they mentioned that yes, the view is not there and it is something that shown on our room category but actually there is no view. I was surprised to hear that!