Rixos Premium Magawish Suites & Villas

I arrived the hotel in a full of depression due to very long period hard work. Frankly speaking I spent 6 nights in Rixos Magawish with a full of relaxation and happiness 😊.

The people at the reception are too stiff. We have been there three times and because they changed our flight later we wanted to book one more night so we don’t spend 8 hours in the hotel without having a place to stay. And they didn’t want to give us saying you are fully booked. We had to book the room though a travel agency so we can stay until 8pm. Very disappointed about this. Will be the last time in Rixos Egipt.

Great Time, second home

The room was beautiful and room service could not be faulted. The main restaurant had a variety of food and given that my wife is vegetarian it was ideal. The other restaurants were great. My favourite was the Mandel however all restaurants must be visited. My only frustration was that as we were a garden facing room on the ground floor (Building 40, Room 40006) birds kept poo-ing (excretion) on the patio where our chairs were. They would do this approximately twice a day and staff would be slow to clean this up. Whenever I raised this to a member of staff they would clean this up immediately. However if this was not raised than it could be 24 hours before this mess is cleaned up. Maybe that was due to my rear garden area being a little hidden and staff being unable to see this. Staff were very friendly and would go the extra mile to ensure that we were enjoying our holiday. The beach and pool area could not be faulted. Staff were great at taking care of our needs whilst onsite. The staff onsite are hardworking and graft well. I say this having visited many well established resorts across Europe. I had a small slip on the second day and I cut my toe as I was wearing flip flops. My own fault as I was walking on wet grass and stepped onto the marble with no grip on my flip flops. I was taken to the clinic onsite immediately and they cleared everything up and placed a bandage around my toe. Staff would drive me around everywhere on the buggy when requested. I would highly recommend this resort. Staff and tourist were very friendly. The guest visiting were very diverse from a range of different backgrounds making the holiday more interesting. There were families with children, couples, families where the grandparents had also accompanies their children and grandchildren and single individuals throughout the development. My favourite was the activities and sports arranged in the pool area. Got to engage with everyone. I have forgot the member of staff's name who arranges all the pool activities (Short guy) however he was fantastic in the way he got everyone to engage.

Everything was perfect organized and all services are excellent. I will describe it as 10 out of 10