Rixos Water World Aktau is the first and only five-star luxury resort hotel with "All Inclusive All Exclusive" concept in Kazakhstan. The luxurious hotel is located on the picturesque coast of the Caspian Sea with the marvelous sandy beach and crystal clear azure water. Unique family resort is located 20 km km from Aktau City and immerses guests in an atmosphere of unforgettable beach holidays. A pure luxury haven with quintessentially essence of Turkish hospitality and Kazakh culture.
تقييمات أصلية 100٪ من ضيوفنا
we paid online through a travel agent, then made an online registration via messenger. But we checked into the room in half an hour anyway. There are a lot of people in the queue, the deposit was refunded after 6 hours.
Everything was wonderful. Only the crowd, loads of children)
Overall, it was a good stay. Things to improve on: 1) entry by car is delayed becuase the security guard has to ask for booking confirmation before letting the car through the gate. Why? 2) then check-in is delayed to due to limited number of staff involved in checking-in the guests. Why not then involve the security guards at the gate?
Would like to hihgly appreciate Ludmila for very professional approach and well done support.
Very good stay